News - Newsletters

Couple holding hands

Newsletter - Spring 2014

We can hardly believe it, but Easter will soon be upon us. mplcontact services will be available as usual throughout the Easter holiday period but please note that Customer Services will be closed on Good Friday and the Bank Holiday Monday.

Christmas tree

Winter Newsletter 2013

As 2013 draws to a close, we wanted to take this opportunity to send Season's Greetings to all our customers....along with a gentle reminder to send us your Christmas and New Year instructions!

Commando Spirit logo

Late Summer Newsletter 2013

We've got that new school term feeling here at mpl contact; new shoes, smart haircut and new owners in the shape of Paul Macildowie and Peter Newbold! If you missed the news earlier in the summer, read on. We've also got customer news and great stuff being achieved by our agents to tell you about. We hope your summer has been as busy as ours....

Newsletter - Summer 2012

It's been a busy few months with mplcontact working in the Telecoms, Housing and Distribution sectors as more businesses realise the benefits outsourcing can bring both to their customer service offering and as they gear up for what is set to be a busy few months with the Olympics in town.

Emma - one of mplcontact's call centre bureau agents

Newsletter - early Winter 2011

This newsletter comes at an interesting and busy time for us; for anyone who missed our announcement last month, mplcontact is the new name for Message Pad's contact centre services. We have made the change to mark us out as a different type of contact solutions provider, with the flexibility and technology to provide both simple call handling services as well as complex contact management facilities. Our news this time round perfectly reflects our reasons for this change - we hope you agree!

Social media icon image - social customer service in the call centre

Newsletter - early Summer 2011

Welcome to Summer!  We're celebrating the arrival of sunny days with a quick round up of our news and views.  We hope you'll take part in our survey on the current hot topic of Social Media and, as always, we welcome your comments on our stories and suggestions you have for future topics.

Real fire image - call centre service news

Winter Newsletter December 2010

Brrrrr......Winter has arrived but with it comes Message Pad's newsletter, bringing you news and ideas as warming and bright as a crackling log fire. Pull up a chair and enjoy.

Wizard Jeans image - using mplcontact call centre services

Newsletter Summer 2010

Welcome to the Summer edition of our newsletter, filled with a bumper crop of customer news and articles for you to enjoy in the sunshine. There's a new survey question on our website for you to ponder and, as ever, we welcome your comments, feedback and ideas for future newsletter items.

Stethoscope image - call centre healthcheck

Newsletter Spring 2010

A warm welcome to our Spring newsletter and to our brand new website! We have some inspiring customer success stories in this issue and, as always, we welcome your comments, feedback and ideas for future newsletter items.

Facilities management maintenance and repair - call centre support

Newsletter December 2009

Welcome to our December newsletter, full of useful information and ideas on how your business can stay one step ahead of the competition over Christmas and on into 2010.  

Shopping centre image - call centre support for retail operations

Newsletter September 2009

Welcome to our September newsletter, designed to quickly update you on all our latest news, enhanced services and technology information.

Help button image - call centre and helpdesk services

Newsletter July 2009

Welcome to the new Message Pad quarterly newsletter, designed to quickly update you on all our latest news, enhanced services, pricing offers and technology information.