News - November 2011

Aramark logo - using mplcontact call centre services and mplsystems call centre technology

mplcontact & mplsystems outsourcing and technology model produces results for ARAMARK

mplsystems, sister technology division of mplcontact, have been chosen by leading global integrated and professional services supplier, ARAMARK, to deliver an end-to-end contact solution comprising Cloud technology and outsourced services for its clients in Northern Ireland.

Adactus Housing logo - using mplcontact call centre services

mplcontact awarded Adactus Housing Association contact centre service contract

mplcontact is delighted to announce that it has been awarded the contract to provide out-of-hours contact centre support to Adactus Housing Association.

Social media icon image - social customer service in the contact centre

What you really think about Social Media...

We asked visitors to our website "How important is the use of Social Media to your business's sales/marketing/customer service strategies?".  Here's what you thought.....